True Protection Customer Reviews


True Protection is a local home security company that strives to be the best in every aspect of their business. Whether it is customer service, skilled technicians, or their products, they make sure it is the best it can be. Their mission statement is, ” Maintain long-lasting relationships with our customers, and as such, we adhere to a strict code of ethical conduct to ensure integrity in our business. Thanks to this, we are able to offer affordable and high-quality home security products and services to home and business owners throughout Texas in a way that no other security company can.”


The many happy and satisfied customers leave comments of praise for True Protection’s home security. The following reviews show the quality of excellence that they provide to the local community. 


Local Customer Service

Notice the following reviews that display the customer-first attitude. True Protection makes sure that the home security systems are exactly what the customer needs. In fact, one of the important things to note is that they make sure you are familiar with your new equipment. They guide you through the usage and answer any questions. In addition, they are a local company and make themselves available when needed.


  • “John Jarvis is very honest and upfront. He spoke to me about several options and even helped break down competitors to explain the differences and similarities. He won’t try to sell you something that you don’t need. Amazing customer service and amazing price! I shopped around a bit for price and system capabilities and I highly recommend True Protection.”– Salman K., Pflugerville, TX


  • “True Protection is AWESOME! They have wonderful customer service and quick installation. We have used many well-known name brand security systems in the past, but none have given us the one on one attention that True Protection has provided. Thank you for keeping our family safe.” –Cassandra B., Helotes, TX


  • “True Protection is hands down the best security system I have ever had. I previously had ADT, which treated my family and I like a number, but with True, they strive to make sure you’re taken care of. I don’t have to worry about being thrown around at a call center, they’ve always been there for me on the same day when needed. Being a man with a wife and kids, I don’t take the protection of my family and home lightly; True Protection understands that, and their personal care has earned my respect and business. Bottom line, you can’t find better service or peace of mind with any other security company, True always has your back.”  –Rob P., Austin, TX


Best and Latest Equipment in Business and Home Security Systems

True Protection maintains the latest technology in the home security industry. You will always get the latest equipment that you need to keep your home safe. 


  • “I chose this local Austin, Texas security company because you can call and talk to real people on the phone who are there for you. They guarantee their products and have come back to fix equipment without any hassle or charge. They offer everything the other companies do at competitive prices. I’ve been very happy with this company and would definitely recommend them.” –Scarlett O., Austin, TX


  • “We recently moved into a new house that had an old school wired security system. I wanted to upgrade to a more modern system with some home automation and True Protection came out and solved the problem. John came out and surveyed the existing sensors and found a way to economically integrate it all for a very reasonable price. I have already referred a new customer.” –John W.,  Austin, TX


The Reviews Speak for Themselves

True Protection continues to earn its A+ rating with the BBB for business and home security systems. They also have 5-star ratings on Yelp and Angie’s List. Above all, they put their customers first and offer the best home security equipment to them.  

The offices are located nearby in Austin, San Antonio, Houston, and Dallas/Fort Worth. In fact, being local, they can give a quick response with any need for assistance you have. With this in mind, call us today and add yourself to the satisfied True Protection home security family!