Alarm Monitoring for New & Existing Systems

24/7 Professional Alarm Monitoring in Texas

True Protection provides professional alarm monitoring for new and compatible existing security systems. Depending on the account and selected service, alarm signals are monitored through Brinks Home or United Central Control, also known as UCC.

When an eligible alarm signal reaches the monitoring center, trained personnel follow the customer’s response instructions. They may attempt verification, contact designated parties, and request emergency dispatch when appropriate.

True Protection designs, installs, activates, and supports your security system. Your monitoring provider depends on your account, equipment, property, location, and selected service.

Get Your Free Quote Today!

How Does a Professionally Monitored Alarm System Work?

A professionally monitored alarm system generally follows this process:

A sensor or safety device detects an event.
The device sends information to the security control panel.
The panel transmits an alarm signal through its configured communication path.
Brinks Home or UCC receives the signal.
A trained operator identifies the signal type and follows the account instructions.
The operator may attempt to contact the customer or emergency contacts.
Emergency dispatch may be requested when the event and response procedure require it.
The event is documented in the monitoring account history.

Contact us today for a custom quote for your home!

1-800-393-6461

Call us today to be connected with an experience security consultant that will customize your security system and ensure you are provided with professional security monitoring.

What are the most common questions about security system monitoring?

Who monitors True Protection alarm systems?

True Protection provides 24/7 professional alarm monitoring through Brinks Home Security and UCC for supported residential and commercial security systems.

What happens when my alarm goes off?

Your security panel sends an alarm signal to the monitoring center. A trained operator reviews the signal, follows your account instructions, contacts you when appropriate, and may request emergency dispatch.

Does Alarm.com monitor my security system?

No. Alarm.com provides the connected security platform, including app control, alerts, video, and automation. Brinks Home or UCC provides professional central-station monitoring.

Will my alarm work if my internet goes down?

Yes. Compatible systems can use cellular communication to transmit alarm signals without relying on Wi-Fi. Some cameras and app features may still require an internet connection.

How do I know my alarm is communicating properly?

A cellular communication test can confirm that a compatible alarm panel is communicating properly with the monitoring service. True Protection can also help test and troubleshoot your system.

WHETHER IT’S PROTECTING YOUR HOME OR BUSINESS, TRUE PROTECTION’S ALARM MONITORING SERVICES ARE THE HIGHEST RATED IN THE NATION.

5-Diamond Certification

Only high-ranking alarm monitoring stations can achieve the Five Diamond Accreditation. Those that do wear it like a badge of honor because in the industry you are seen as the very best. Brinks Home Security has kept Five Diamond Accreditation throughout their existence, another reason they’re True Protection’s monitoring station choice.

Five Diamond Designation is granted annually by The Monitoring Association (TMA) to monitoring centers that satisfy all the requirements of the five points of excellence:

Commitment to random inspections and quality guidelines by a nationally recognized testing laboratory such as UL
Commitment to the highest levels of customer service
Commitment to the continuation of job-related education and testing by having 100% of its central station operators certified using the TMA online training series
Commitment to raising the industry standards through The Monitoring Association (TMA) membership and participation in its activities
Commitment to reducing false dispatches