Our Story

In 2011, after several years of working with leading companies in the private security industry, Matthew True, John Jarvis, and Brett MacAllister formed True Protection in Central Texas. Since then, they have experienced rapid growth throughout Texas while maintaining an exemplary record of customer service.

Now, True Protection has successfully expanded into other areas outside of San Antonio, Texas including Austin, Houston, and Dallas/Fort Worth. The company continues to separate itself from its competitors by maintaining true integrity in its business operations with customers and partners. And starting 2021, True Protection is expanding our coverage area to Phoenix, Atlanta, Charlotte and more areas coming soon!

JD Power Awards

Best Home Security Company

Why Choose True?

  • No Hidden Fees
  • Price Matching Guarantee
  • Commercial Grade Equipment
  • Same Day Service
  • A+ BBB Rating
  • UL-Certified Alarm Monitoring
  • Industry Leading Response Time

  • Limited Lifetime Warranty

  • $0 Activation Fees

  • Utilize Existing Equipment

  • Local Security Company
  • Award Winning Service

OUR MISSION

Maintain long-lasting relationships with our customers, and as such we adhere to a strict code of ethical conduct to ensure integrity in our business. Thanks to this, we are able to offer affordable and high-quality security products and services to home and business owners throughout Texas in a way that no other security company can.

LOCATIONS

Thank You Customers!

Consumer Technology Association
Best Austin Home Security Company
JD Power Associates
Angi
BBB
Glassdoor
Google
Yellow Pages
Yelp
Activate Your System Now.
855-936-0938

Covid-19 Update

Home security is considered an “essential service” by the US Dept. of Homeland Security, as well as the Cybersecurity and Infrastructure Security Agency. We will continue to serve our customers for new installations and existing systems.

We are following all CDC guidelines. Also, We are taking every precaution to keep our customers and our employees safe, including daily temperature checks, and washing our hands at every opportunity. Our staff maintains a distance of 6 ft or more whenever possible, and are wearing gloves during all customer interactions.

If you are uncomfortable having a technician in your home during these unprecedented times, we have DIY options where we can ship you a basic system and walk you through the installation process step by step over the phone, making the process as easy as possible. In fact, we will then schedule a return trip to install more complicated equipment after the situation has subsided.