Is your doorbell camera flashing orange? This page explains exactly what it means — and gives you the steps to reconnect to Wi-Fi, complete setup, and enable important smart features like notifications and motion recordings.

What Does the Flashing Orange LED Mean?

A rapid orange double flash means your Doorbell Camera is not connected to Wi-Fi.

Common Causes:

  • Wi-Fi router is down or unplugged
  • Router is too far from the camera
  • You changed your Wi-Fi name or password
  • The doorbell is trying to connect using incorrect credentials

To fix this, you’ll need to reset the camera and reconnect it to your Wi-Fi.

How to Reset the Doorbell Camera

  1. Press and hold the doorbell button for 60 seconds
  2. Wait until the LED alternates red and green (Access Point Mode)

This resets the connection and allows you to pair it again using the mobile app.

How to Reconnect Using the Alarm.com Mobile App

Step-by-Step Instructions:

  1. Update the Alarm.com App
    • iOS: version 3.5.1+ (iOS 8+)
    • Android: version 3.5.2+ (Android 4.4.1+)
  2. Log into the App
  3. Navigate to Doorbell Camera > Settings > Add Another Doorbell Camera
  4. Follow the on-screen instructions:
    • Ensure LED is alternating red/green
    • Confirm doorbell is mounted securely
    • Name your doorbell (can reuse your old name)
  5. Connect to the Camera’s Temporary Wi-Fi
    • iOS: Leave app, go to Wi-Fi settings, connect to “Skybell + S/N”
    • Android: App will auto-detect the Skybell network
  6. Select Your Home Wi-Fi Network
    • Carefully enter your Wi-Fi password
    • Wrong password = camera will keep flashing orange
  7. Watch the LED Pattern
    • Orange double flash → Blue/Green flash → Solid Green = Success
    • If stuck on orange flash, recheck your Wi-Fi password

Enable Smart Notifications

Once reconnected, turn on push notifications to get alerts when someone rings the doorbell.

  • Alerts will show up on your phone instantly
  • Can be customized later under the Notifications tab

Turn On Recording Options

By default:

  • Pressing the doorbell triggers video recording
  • You can enable motion-based recordings if you like

Tip: To avoid too many clips, set motion sensitivity to Low via the Video Device Settings on the Alarm.com website.

Glossary (Helpful Terms)

Term What It Means
Access Point Mode When the doorbell creates its own temporary Wi-Fi to connect
SSID Your Wi-Fi network’s name
S/N Serial number of the doorbell, printed on its back

Troubleshooting Tips

Problem Fix
Flashing orange won’t stop Recheck Wi-Fi password and router signal
Can’t find Skybell network Make sure camera is flashing red/green
Recording too many clips Set motion sensitivity to “Low”
No alerts Enable push notifications in the app

Need Help?

  • Visit the Alarm.com Help Center
  • Contact your monitoring provider
  • Or request assistance from True Protection’s support team

You can also refer to ADC Doorbell Camera is Flashing Orange PDF File for additional information