2GIG EDGE™ Pelan: Your Home’s Smart Security Guide

This is the most basic — and most important — function you’ll use every day.

Use this when you’re inside the home but still want the outside protected (like at night).
Steps:

1. Tap the “Arm Stay” icon on the home screen.
2. If required, enter your 4-digit user code.
3. The system begins a short countdown (15–60 seconds).
4. When complete, it says “Armed Stay” and lights will change to reflect system status.

What Happens:

• Door/window sensors are active.
• Interior motion detectors are off, so you can walk around.
  • Perfect for bedtime or working from home.

Use this when no one is home. It activates all sensors, including motion detectors.

Steps:

1. Tap the “Arm Away” icon.
2. Enter your code, or use Facial Recognition if enabled.
3. You’ll hear a voice prompt and see a countdown timer.
4. Leave the home during this time — through an entry/exit door.

What Happens:

• Every sensor is armed.
• Motion detectors are ON — movement will trigger alarms.
  • Great for errands, school pickups, or vacations.

Option 1: Use the Touchscreen

1. Tap the “Disarm” button.
2. Enter your personal user code.

Option 2: Use Facial Recognition

1. Walk up to the panel.
2. Your face is scanned automatically.
3. If recognized, it will disarm immediately and show “Welcome back.”
   1. Facial recognition is fast, secure, and entirely local (nothing goes online).

If Disarming Fails:

• Try again or use your backup code.
• Check for lighting or camera obstructions.

This feature makes disarming seamless — no codes, no fuss.

How to Set Up Your Face:

1. Tap the gear icon (Settings).
2. Enter the master user code.
3. Tap Users > select your profile.
4. Tap Add Facial Recognition.
5. Look directly at the screen. Follow prompts to center your face.

Tips for Success:

• Stand about 2–3 feet from the panel.
• Avoid backlighting (like bright windows).
• Remove hats or sunglasses for initial setup.

You can enable facial recognition for other users too — kids, spouse, caregivers, etc.

There are three built-in emergency buttons that send help fast.

To Access:

1. Tap the red “Emergency” button (lower right corner of the Home screen).
2. Choose one of three options:
   • Police (Panic)
   • Fire
   • Medical

To Activate:

• Press and hold the button for 2 seconds.

Some alarms are silent (panic), depending on your dealer’s setup.

The top of your screen has a bell icon. It notifies you when something needs your attention.

Types of Notifications:

• Alarms (red): A door opened while armed, motion detected, etc.
• Alerts (orange): Power outages, low battery, tamper warnings.
• Messages (blue): Information from your alarm provider or updates.

To Read:

1. Tap the bell icon.
2. Choose the tab: Alerts, Alarms, Messages.
3. Tap any item to open it.

Private Messages will ask for your master code before viewing.

Keep an eye on alerts — they help catch low batteries or tampered devices before they become a problem.

You can create separate codes for:

• Family members
• Babysitters or cleaners
• Guests or temporary users

To Add a New User:

1. Tap the Settings gear icon.
2. Enter the master code.
3. Tap Users > Add New User.
4. Enter the name and 4-digit code.
5. Choose access level (normal or restricted).
6. (Optional) Enable Facial Recognition for that user.

To Remove a User:

• Select their profile and tap Delete User.

You can delete guest codes anytime for added safety.

Quick Exit
Leaving the house while in Stay Mode? Use Quick Exit.

How to Use:

1. Tap Quick Exit.
2. Open the door and step outside.
3. It will re-arm automatically after 2 minutes.

Perfect for walking the dog or grabbing the mail.

Chimes for Doors & Windows

• Get an audible alert when a door or window opens.
• Choose from different chime sounds in Settings.

To Enable/Change Chimes:

1. Tap Settings > Sound Settings.
2. Toggle on Chimes and pick a tone per sensor.

Cleaning the Screen

• Use “Clean Screen” mode to safely wipe your panel without triggering buttons.

To Clean:

1. Tap Settings.
2. Choose Clean Screen.
3. The panel will lock for 30 seconds.

If your dealer enabled Alarm.com, you can control your system from your phone.

You Can:

• Arm/disarm remotely
• Get text/email alerts
• View live security camera feeds
• Control locks, lights, garage doors, and thermostats

To Use It:

1. Download Alarm.com from the App Store or Google Play.
2. Log in with credentials provided by your installer.

Make sure your notifications are turned on for alerts and reminders.

Here’s what you’ll find:

• Top Bar: Time, battery, Wi-Fi, alerts.
• Main Icons: Arm Stay, Arm Away, Disarm, Cameras, Smart Home.
• Bottom Bar: Settings, Emergency, Home.

Tap around while disarmed — the panel is safe to explore without setting off alarms!

Core Product Keywords

• 2GIG EDGE panel
• 2GIG EDGE keypad
• 2GIG EDGE home security system
• 2GIG smart security panel
• 2GIG touchscreen panel
• 2GIG alarm panel
• 2GIG EDGE user guide
• 2GIG EDGE quick start guide

User-Friendly / How-To Keywords

• how to use 2GIG EDGE panel
• arming 2GIG EDGE
• disarming 2GIG keypad
• 2GIG EDGE instructions
• using facial recognition 2GIG
• add user code 2GIG EDGE
• setup 2GIG smart panel
• 2GIG panel tutorial for beginners
• 2GIG panel step by step guide

Security Behavior Keywords

• arm stay vs arm away 2GIG
• home vs away mode 2GIG
• what is quick exit 2GIG
• silent alarm 2GIG EDGE
• 2GIG panic button guide
• emergency button instructions 2GIG

Mobile App & Remote Control Keywords

• Alarm.com with 2GIG
• 2GIG remote arm disarm
• 2GIG control from smartphone
• mobile alerts 2GIG EDGE
• smart home automation 2GIG
• connect 2GIG to Alarm.com

Alerts, Messages & Sounds

• 2GIG EDGE alert notifications
• read messages on 2GIG panel
• 2GIG panel door chime
• customize chime 2GIG
• 2GIG battery alert warning

Educational Long-Tail Phrases

• “how to arm and disarm a 2GIG EDGE security system”
• “set up facial recognition on 2GIG EDGE panel”
• “how to add or remove users on a 2GIG keypad”
• “how to use emergency buttons on a 2GIG security panel”
• “understanding alerts and messages on 2GIG EDGE”
• “troubleshooting 2GIG panel facial recognition”

Would you like this turned into a:

• Web page with visual tooltips?
• Printable quick-reference sheet?
• On-panel digital tutorial or walkthrough?

Let me know — I can create any of those next.

You can also refer to 2GIG Edge Panel User Guide PDF File for additional information. Find more system details in the 2GIG Edge user guide for connected 2GIG Edge components.