Recipients must be added to each notification the user wants to receive. There is no limit to the number of recipients that can be added to receive a notification.

Add Notification Recipients

Notification recipients can be configured using the Alarm.com app or Alarm.com customer website.

To configure notification recipients using the Alarm.com app:

Log into the Alarm.com app.
Tap .
Tap Notifications.
Tap .
Tap to create a new notification, or tap an existing notification to update.
To choose notification recipients, tap Add.
Tap to select the entries in the Address Book to be notified, or tap Add Contact to add a new Address Book entry.
Once all desired recipients are selected, tap Close.
Verify all recipients are correct.
Tap Save.

Note: If a notification recipient does not have the desired method of communication listed (e.g., phone, email, SMS), it can be added to their user profile.

To configure notification recipients using the Alarm.com customer website:

Log into the Alarm.com customer website.
Click Notifications.
Click New Notification to create a new notification, or click for an existing notification to update.
To choose notification recipients, click Add.
Click to select the entries in the Address Book to be notified, or click New to add a new Address Book entry.
Note: If a notification recipient does not have the desired method of communication listed (e.g., phone, email, SMS), it can be added to their user profile. For more information, see Add a mobile phone number to receive SMS notifications.
Once all desired recipients are selected, click Close.
Verify all recipients are correct.
Click Save.